Recently I read an article from
entrepreneur.com regarding reading and writing emails better. I thought I'd pass on a few of the recommendations. Most are obvious but that doesn't mean they are easy to follow. Enjoy.
How to Write Better:
- Use a subject line to summarize, not describe.
- When you copy lots of people (a heinous practice that should be used sparingly), mark out why each person should care.
- Use separate messages rather than bcc (blind carbon copy)
- Make action requests clear.
- Make your e-mail one page or less.
- Understand how people prefer to be reached and how quickly they respond.
How to Read Better:
- Check e-mail at defined times each day.
- Use a paper "response list" to triage messages before you do any follow-up.
- Charge people for sending you messages. [I like this one]
- Answer briefly.
- Ignore it.
For the entire article please go to http://entrepreneur.com/technology/howtoguide/article76952.html
About the author:
Stever Robbins is an authority on overwhelm in the workplace. A veteran of nine startups (can you say: overwhelm to the max?) over 25 years, Stever co-designed the "Foundations" segment of Harvard's MBA program. He is the author of It Takes a Lot More than Attitude to Lead a Stellar Organization, and has appeared on CNN-fn and in the Wall Street Journal, Investors Business Daily and Harvard Business Review. Stever and his monthly newsletter can be found at http://SteverRobbins.com/.
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